Your Privacy Matters

Privacy Policy

CyberAI Technologies Ltd

Last Updated: October 2024

Contents

1. Introduction

CyberAI Technologies Ltd ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our enterprise AI and cybersecurity services.

We provide enterprise-grade AI solutions specifically designed for regulated industries. We are dedicated to maintaining the highest standards of data privacy and compliance with applicable laws, including GDPR and sector-specific regulations.

2. Information We Collect

We may collect and process the following data about you:

Personal Identification Information

Name, email address, phone number, job title, and company name when you request a consultation or contact us.

Technical Data

IP address, browser type and version, time zone setting, operating system, and platform.

Usage Data

Information about how you use our website and services.

Client Data

Data provided by clients for the purpose of developing or fine-tuning privatised AI models. This data is handled strictly according to specific client agreements and is typically processed within the client's own secure environment.

3. How We Use Information

We use the collected information for the following purposes:

To provide and maintain our services, including privatised LLM deployment and AI governance consulting

To communicate with you regarding your inquiries, service updates, or technical support

To improve our website functionality and user experience

To comply with legal obligations and regulatory requirements applicable to our business operations

To ensure the security of our infrastructure and prevent fraud

4. Data Protection & Security

We implement robust technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security protocols align with enterprise-grade standards suitable for heavily regulated industries.

For our AI services, we specialise in Privatised LLMs where data processing typically occurs within the client's secure private cloud or on-premise environment, minimising external data exposure.

5. Use of Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site.

We use strictly necessary cookies for website operation and analytical cookies to understand visitor usage patterns. You can set your browser to refuse all or some browser cookies, though this may impact the functionality of certain parts of the site.

6. Third-Party Services

We are industry and vendor agnostic. While we may integrate with third-party cloud providers or technology partners (such as Azure, AWS, or specific AI model providers) at a client's request, we do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for marketing purposes.

Any data sharing with third-party processors is governed by strict data processing agreements ensuring compliance with applicable data protection laws.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When personal data is no longer required, we securely delete or anonymise it in accordance with our data retention policies.

8. Your Rights

Under applicable data protection laws, you have various rights, including:

Right to Access

You can request copies of your personal data

Right to Rectification

You can request correction of inaccurate data

Right to Erasure

You can request deletion of your data under certain conditions

Right to Restrict Processing

You can ask us to limit how we use your data

Right to Object

You can object to our processing of your personal data

To exercise any of these rights, please contact us using the details provided below.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Information

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Company Name:

CyberAI Technologies Ltd

Address:

60 Tottenham Court Road, London W1T 2EW